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College Frequently Asked Questions - FAQ'S
Student Accident Plans
• What kind of insurance is this?
• Where can I find student plan information?
• I need to report a claim. Where can I find a claim form?
• Will I receive an insurance ID card?
• How do I check on the status of a claim?
Student Health Plans
• Why should I consider student health insurance?
• Where can I enroll or waive coverage or view student
health plan details?
• If I don't enroll in the student health plan during the
open enrollment period, can I enroll later?
• How can I confirm my enrollment status?
• How do I get my ID card?
• How do I check on the status of a claim?
Q. What kind of insurance is this?
This insurance plan only provides coverage for
accidental bodily injuries that occurs while the insurance
coverage is in force and for which the premium has
been paid. This plan does not cover loss due to
sickness. This plan is supplemental insurance and not
intended to cover all medical expenses.
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Q. Where can I find student plan information?
You can find plan information, enrollment form
(if applicable), claim form and policy identification form
on our website under your school webpage.
To locate your school webpage:
• On our Home page under College students, select
"Find My School."
• Then select the state your school is located.
• Then select your school name.
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Q. I need to report a claim. Where can I find a claim form?
A claim form can be completed, downloaded and printed
from your school webpage. If the accident occurred at
school or during a school sport/activity, a school official
will need to sign and complete Part A of the claim form.
You can mail or fax the claim form to us.
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Q. Will I receive an insurance ID card?
No. ID cards are not issued. However, you can download
and print a policy identification form from your school
webpage as proof of insurance coverage.
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Q. How do I check on the status of a claim?
You can call our office at 651-439-7098 or toll free at
800-328-2739. Our claim staff is available 8:00 - 4:30
Central Time, Monday through Friday. You can email
questions at info@sas-mn.com.
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Q. Why should I consider student health insurance?
As a student, you should review your personal situation
to determine if you have adequate health insurance
coverage. If you do not have a health insurance policy,
you should seriously consider the school sponsored
student health plan.
Health insurance gives you the comfort of knowing most
of your medical expenses are covered if something
were to happen to you. Your school sponsored student
health plan meets the minimum essential benefits and
individual mandate requirements of the federal
Affordable Care Act.
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Q. Where can I enroll or waive coverage or view student
health plan details?
You can access your school webpage on our website:
• On our Home page under College Students,
select "Find My School".
• Then select the state where your school is located.
• Then select your school name.
• On your school webpage, select the link for plan
information.
You will be directed to Consolidated Health Plans (CHP)
website where you can enroll, waive or view plan
information.
OR
You can also go directly to the CHP website at
Student Insurance. On the CHP home page under
Coverage for Colleges, select "Student Health
Insurance", then select the link to find your school
page. You will be directed to type the name of your
school to access your CHP school page.
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Q. If I don't enroll in the student health plan during the
open enrollment period, can I enroll later?
Generally, you can only enroll during the open
enrollment period each school year or semester. The
exception is if you or your dependent has a qualifying
event and are eligible for late enrollment (such as loss
of other insurance coverage). To determine late
enrollment eligibility, contact our office and ask to
speak to a College agent.
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Q. How do I confirm my enrollment status?
You can select "STUDENT LOGIN" from the CHP website
Student Insurance and create your own username and
password.
OR
You can check your enrollment status by calling Student
Assurance Services, Inc. and ask to speak to a College
agent.
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Q. How do I get my ID card?
You can print your ID card on your CHP school webpage.
Select the ID card tab and enter your information. Note,
if you enrolled today, please allow 7-10 business days
for processing before your ID card is available. If you
require an ID card sooner, call Student Assurance
Services, Inc. and ask to speak to a College agent or
call CHP customer service at 877-657-5030.
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Q. How do I check on the status of a claim?
On the CHP website Student Insurance, login into your
account using your username and password to access
claim information. You can also call CHP customer
service at 877-657-5030.
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